Privacy Policy
Effective Date: [9 January 2025]
Introduction
CUPIDXO (“we,” “our,” or “us”) values and respects your privacy and is fully committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how it is used, shared, and safeguarded when you access our website, cupidxo.shop, or use our services. It also explains your rights concerning your personal data and how you can exercise them.
Please read this Privacy Policy carefully to understand how we handle your information. By accessing or using our services, you signify that you have read, understood, and agree to the practices described in this Privacy Policy.
Information We Collect
We collect various types of information to enhance your experience and provide you with our services. This includes:
Personal Data
We collect information that can directly or indirectly identify you, such as:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (e.g., credit card details)
Non-Personal Data
We also collect information that does not directly identify you but helps us improve our services, such as:
- Browser type and version
- IP address
- Device information (e.g., device type, operating system, and screen resolution)
- Referring URLs (e.g., websites or links that led you to our site)
- Pages viewed, links clicked, and the amount of time spent on the website
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and gather information about how visitors interact with our site. These include:
- Cookies: Small text files stored on your device that remember your preferences and activity.
- Web Beacons: Small graphic images used to monitor activity on our website or in our emails.
- Analytics Tools: Tools such as Google Analytics to track and analyze user behavior and improve our website and services.
You can manage cookies through your browser settings, but disabling certain cookies may affect the functionality of our website.
Purpose of Data Collection
The information we collect serves several purposes, including:
- Providing Services: To fulfill orders, deliver products or services, and respond to inquiries.
- Personalization: To customize your experience on our website, such as remembering preferences and providing tailored content.
- Marketing and Advertising: To send promotional materials, newsletters, and special offers that may interest you.
- Transaction Processing: To facilitate secure payments and send transaction confirmations.
- Support: To respond to customer inquiries, troubleshoot issues, and improve customer service.
- Website Improvement: To analyze usage patterns and enhance our website’s functionality and user interface.
How We Use Your Information
We may use the information we collect in the following ways:
- To operate and maintain our website and services.
- To process and complete your orders and payments securely.
- To send order confirmations, updates, and promotional content.
- To provide personalized product recommendations and offers.
- To improve our website, services, and marketing strategies based on user feedback and analytics.
- To comply with legal obligations, prevent fraud, and address security issues.
Sharing Your Information
We only share your information under specific circumstances, including:
Service Providers
We may share your data with third-party vendors and service providers who perform functions on our behalf, such as:
- Payment processing
- Website hosting and maintenance
- Order fulfillment and shipping
- Analytics and marketing support
Legal Compliance
We may disclose your information if required to do so by law, such as:
- In response to legal requests or court orders.
- To comply with regulatory obligations.
- To protect our rights, privacy, safety, or property, or that of our users.
Business Transfers
If CUPIDXO undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of such changes and provide options regarding your personal data.
What We Don’t Do
We will never sell your personal data to third parties for their marketing purposes.
Your Rights and Choices
Depending on your location, you may have the following rights concerning your personal data:
- Access: You can request access to the personal data we hold about you.
- Update or Delete: You can update or request the deletion of your personal data, subject to legal or contractual obligations.
- Withdraw Consent: If processing is based on your consent, you can withdraw it at any time.
- Object to Processing: You can object to certain uses of your data, such as direct marketing.
- File a Complaint: You have the right to file a complaint with a data protection authority if you believe your rights have been violated.
To exercise these rights, please contact us at info@cupidxo.shop.
Data Security
We take data security seriously and implement technical and organizational measures to protect your personal information, including:
- Encrypted transmission of sensitive data (e.g., payment information).
- Secure servers and firewalls.
- Access controls to limit access to your data to authorized personnel only.
However, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Third-Party Links
Our website may include links to external websites or services. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing your information.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal data from children under 13. If we discover that we have inadvertently collected such data, we will take immediate steps to delete it. Please contact us if you believe a child has provided us with personal data.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other circumstances. Any updates will be effective upon posting, and the revised “Effective Date” will be noted.
We encourage you to review this page regularly to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using one of the methods below:
- Email: info@cupidxo.shop
- Phone: +36 20 414 3314
- Website Contact Page: Contact
We are committed to addressing your concerns promptly and transparently.